The government is pressing ahead with the roll-out of its Universal Credit (UC) replacement to the benefits system in spite of huge delays and problems – and continuing problems so ingrained that foodbank use has increased sharply in every area where is has been implemented.
UC contains a draconian set of provisions, including a ‘Claimant Commitment’ (CC) – a set of imposed requirements to which the claimant has no right of appeal whatever. As the government’s guidance on CCs states:
There is no right of appeal if a claimant refuses to accept their Claimant Commitment and the requirements that have been set out in it.
A JCP adviser – who might be incompetent, inexperienced, bitter, have a personality clash with the claimant or just simply be having a bad day – is the final arbiter of whether a CC is reasonable and achievable, and even a patently bad decision…
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